ERP IMPLEMENTATION

COMPLEX IMPLEMENTATION AND SERVICE OF COMARCH ERP OPTIMA SYSTEMS

Proper analysis allows for identification of particular client’s needs, selection optimal solutions, improvement the process of system implementation and helps in reorganization of business processes in the company.

Professional implementation of ERP system contributes to improve business activity and minimize problems during long-term work with the system.

Serv4b’s engineers provide services at the highest level, on every stage of the implementation of ERP systems. Choosing Comarch ERP means you count on a effective solution, leading in its class for many years.

IT AUDIT

ANALYSIS AND SELECTION OF OPTIMAL IT SOLUTIONS

Deep analysis of IT solutions in your company allows to avoid threats which are made by a wrong working information system.Knowledge about the process implementation allows to choose optimal solutions which will be safe and customized to needs.

Range of audit includes:

• ensuring security against internal and external threats,
• ensuring security against loss or data leakage,
• selection of optimal solutions adapted to your business needs.

HUMAN RESOURCES OUTSOURCING

EXPERIENCED STAFF

Human Resources outsourcing has not only advantages of having your own IT staff, but also advantages of providing support services for external companies.
It involves hiring IT engineers for the specified period of time to carry out a task.
Serv4B finds the right people, provides staff and accounting service.

The client is invoiced a fix rate for a period of the employee’s work.

IT PROCESSES OUTSOURCING

WE SECURE YOUR IT

Outsourcing of information services means implementing Client’s IT processes by an external company. This solution is often cheaper than its implementation by the company’s own information technology staff.

Processes that can be successfully implemented in this way are:

• the process of users’ IT support (helpdesk),
• the process of periodically updating software devices,
• verification process of making and restoring a backup,
• verification process of the functioning of Disaster Recovery policy,
• verification process of the  functioning of security policy.

SUPPORT FOR A CERTAIN PERIOD OF TIME

BASED ON THE AGREEMENT

Periodic support means service, whose scope, cost as well as duration are regulated by an agreement.Such agreements are contracted for a year or longer.
They may include support for information systems or their part (e.g. IT infrastructure excluding management systems or management systems excluding IT infrastructure).

The advantage of the periodic support is:

• constant support of engineers based on the agreement,
• attractive rates for working-hour,
• advisory services such as selection and development of information systems are included in price.

INCIDENTAL SUPPORT

COMPUTER LIFEBUOY

Incidental support involves all  services ordered by Client. Their realization is specified in the order, calculated according to established rates for a particular working-hour.

Incidental support services include:

• implementation of information systems or their components,
• installation or reinstallation of  IT  infrastructure equipment,
• diagnostics and repair of computer systems,
• substantive support and training of information systems’users.